FAQ

Shipping Policy

Domestic Shipping within the United States $9.99
International Shipping $25.00

Orders placed with Spire will generally ship within 4 business days. 

If you need to place an order for rush shipment please contact Spire Customer Care at 714-351-3849 with your request. If for any reason your order is to be delayed – due to stock, payment or otherwise – we will contact you via email. If you wish to cancel an order placed on our website please notify Spire Customer Care at 714-351-3849 or email erin@thespirelife.com as early as possible.

 

Returns & Exchanges

We accept returns on all full-price orders* within 14 days from the day the merchandise is delivered. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise.

To return unwanted items contact: erin@thespirelife.com 

Please include with your return a copy of your order including your contact information and indicate whether you prefer a return or exchange. Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by email when your return or exchange is complete.

International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery.

*All sale merchandise is final. No returns or exchanges.

 

Sales Tax

All items shipped to addresses in California will be charged sales tax of 8.5%.

 

International Orders

International customers are able to order from our website but are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery.

 

Privacy Policy & Terms

TheSpireLife.com is the sole owner of information collected on this site. This information will under no circumstances be distributed.

 

Jewelry Care

All Spire pieces are handmade with love in California. Each stone is unique, therefore, occasional variations can occur due natural color and size variations and our process of making each design one of a kind.